Technical support is all detective work. When issues strike, the game is afoot. As a member of the support team it's my role to not only resolve problems, but to find the reasons behind them. To provide long-term customer satisfaction and ever improve the Carousel experience for the future, that's the case. Outside the office I'm a hobbyist photographer and create things with fused filament fabrication technology. As a sci-fi enthusiast I always appreciate a good story, let's ensure yours keeps playing.